Sheridan xDSL and FTTH Impairment

Incident Report for DFT Communications Network Status

Resolved

This incident has been resolved.
Posted Jun 03, 2026 - 09:36 EDT

Identified

Technicians have identified a faulty circuit breaker from the commercial power service. The breaker has been replaced and services are now restoring.
Posted Jun 03, 2026 - 08:13 EDT

Investigating

Customers with fiber to the home service and DSL Internet service may be experiencing an interruption within the Sheridan area. Dft technicians are en route to diagnose the problem which is believed to be electrical related.

Please do not make any changes to your CPE, equipment, end points, and or routers


Updates will be posted when available.
Posted Jun 03, 2026 - 07:24 EDT
This incident affected: DFT Residential & Business Fiber Service and DFT xDSL Residential & Business Internet.