Services have been restored. Customers may need to power cycle their equipment or endpoints.
If you need assistance, please contact DFT Repair & Support at 716-673-3011.
Thank you for your patience and understanding.
Posted Aug 29, 2025 - 11:54 EDT
Update
Crews are still working on the damaged Fiber caused by a downed power line.
We apologize for any inconvenience and hope to have services restored as soon as possible.
Please do not modify your equipment, endpoints, or routers. If you have questions, contact DFT Support & Repair at 716-673-3011. We apologize for any inconvenience and are working as quickly as possible to restore service.
Posted Aug 29, 2025 - 11:43 EDT
Identified
Customers with DFT Fixed Wireless service in the Farrington Hollow area may be experiencing an outage. Technicians have identified a major fiber break that occurred over the evening and early morning hours and are working to restore service.
Please do not modify your equipment, endpoints, or routers. If you have questions, contact DFT Support & Repair at 716-673-3011. We apologize for any inconvenience and are working as quickly as possible to restore service.
ETR - 11am No components were marked as affected by this incident.