All Systems Operational

Netsync Internet Services Operational
DFT Residential & Business Fiber Service Operational
DFT Wireless Services Operational
DFT xDSL Residential & Business Internet Operational
DFT Hosted Voice over IP (VoIP) Operational
Netsync Email Operational
D&F Telephone Services Operational
Cassadaga Telephone Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 25, 2026

No incidents reported today.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Completed - The scheduled maintenance has been completed.
Oct 23, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 00:30 EDT
Scheduled - DFT Network Operations will perform routine software updates during the listed hours. During this maintenance, customers will experience service disruptions for the Fiber to the Premise Internet and Voice-connected services. Disruptions are expected to last between 5-15 minutes.

Areas of Impact -
Lilydale
East Fredonia/Pomfret areas
Arkwright Areas (Route 83, Center and Straight Roads)
Van Buren Bay including Dunkirk

Please do not make any changes to your equipment or endpoints. If you have any questions please contact DFT Support and Repair at 716-673-3011

Oct 21, 12:07 EDT

Oct 22, 2026

Resolved - This incident has been resolved.
Oct 22, 07:43 EDT
Monitoring - Users are now able to connect to the Mail platform correctly, messages are available in webmail and clients, but some messages sent between roughly 4:00PM EDT and 5:30PM EDT may not yet be delivered to the mailbox. These messages should be delivered shortly as the mail system processes the backlog.

Services are now stable and being monitored.

Oct 21, 19:07 EDT
Investigating - We are aware of an issue affecting Netsync.net email services. Some customers may experience difficulties accessing, sending, receiving, and synchronizing messages through webmail and email applications. Our team is actively investigating and working to restore normal service as quickly as possible.
Oct 21, 16:54 EDT

Oct 21, 2026

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.