All services have been completely restored. If you still need assistance, please contact DFT Support and Repair at 716-673-3031.
Posted Feb 15, 2025 - 11:03 EST
Update
Most customers within the Dunkirk, NY, Lakefront area have been restored. A few customer services are being restored individually.
If you are still experiencing service impairment, please contact DFT Repair & Support at 716-673-3011.
Posted Feb 14, 2025 - 23:23 EST
Update
Technicians are currently restoring services. We appreciate your patience. ETR is 10:30PM
Posted Feb 14, 2025 - 21:55 EST
Identified
Customers with Fiber to the Home Service near Route 5 and Lakeview Avenue in Dunkirk, NY, may be experiencing a service interruption. Technicians have identified an equipment issue and are working on a resolution.
Please do not make any changes to your equipment or endpoints.
Posted Feb 14, 2025 - 20:37 EST
This incident affected: DFT Residential & Business Fiber Service.