All Systems Operational

Netsync Internet Services Operational
90 days ago
100.0 % uptime
Today
DFT Residential & Business Fiber Service Operational
90 days ago
99.74 % uptime
Today
DFT Wireless Services Operational
90 days ago
99.72 % uptime
Today
DFT-V Streaming Video Operational
90 days ago
99.74 % uptime
Today
DFT xDSL Residential & Business Internet Operational
90 days ago
100.0 % uptime
Today
DFT Hosted Voice over IP (VoIP) Operational
90 days ago
100.0 % uptime
Today
Netsync Email Operational
90 days ago
100.0 % uptime
Today
D&F Telephone Services Operational
90 days ago
100.0 % uptime
Today
Cassadaga Telephone Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Netsync Backbone Carrier Maintenance Apr 30, 2025 17:00-21:00 EDT

Netsync's Backbone Carriers will be performing maintenance during the hours listed. Due to the maintenance being performed, Network Engineers will reroute traffic beforehand to minimize any potential interruption. Once the maintenance has been completed, traffic will be routed back to the original state.

Please do not make any changes to your equipment or endpoints.

If you have any questions please contact DFT Repair & Support at 716-673-3031

Posted on Apr 25, 2025 - 15:12 EDT
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025
Resolved - Services have been restored. If you are still experiencing a service disruption, please contact DFT Repair at 716-673-3031.

Thank you for your patience and understanding.

Apr 22, 16:50 EDT
Identified - The broken fiber and poles have been identified due to a motor vehicle accident, and repairs are underway.

The Estimated Time of Repair (ETR) is 3 pm. Please note that ETRs are estimates and can change due to conditions.

If you have any questions, please contact DFT Repair & Support at 716-673-3031.

Apr 22, 09:49 EDT
Investigating - Customers with FTTx service near Bowers Road, Bruyer Road, and Waterman Road in the Town of Stockton may be experiencing service impairment.

A fiber optic cable that serves these areas has been damaged, and technicians are on their way to assess the damage and begin repairs. An estimated time for repairs is not available. Please do not make changes to your equipment or endpoints.

If you have any questions please contact DFT Repair & Support at 716-673-3031

Apr 22, 07:58 EDT
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Resolved - This incident has been resolved.
Apr 16, 14:25 EDT
Update - Outside Plant Crews are actively assessing and repairing the damage to fiber optic cables and service poles. Due to the extent of the damage, repairs will take longer than anticipated, and an estimated time of restoration (ETR) is not available.

Please do not make any changes to your endpoints or equipment. Updates will be provided when available.

If you have any questions, please contact DFT Support & Repair at 716-673-3031

Apr 15, 15:55 EDT
Identified - A fiber break and poles down have been identified within the area of Route 60, which is impacting customers with FTTx service. Crews have been dispatched to the damaged area and are assessing the repairs.

Please do not make any changes to your endpoints or equipment. Updates will be provided when available.

If you have any questions, please contact DFT Support & Repair at 716-673-3031

Apr 15, 14:03 EDT
Investigating - Customers with FTTx services in Dunkirk, NY, near Main Street Extension and Vineyard Drive may be experiencing a service interruption. Network and Field Engineers are currently investigating. Please do not make any changes to your equipment or endpoints.

If you have any questions, please contact DFT Support & Repair at 716-673-3031

Apr 15, 12:47 EDT
Apr 15, 2025
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.