All Systems Operational

Uptime over the past 90 days. View historical uptime.
Netsync Internet Services Operational
90 days ago
99.98 % uptime
Today
DFT Residential & Business Fiber Service Operational
90 days ago
99.72 % uptime
Today
DFT Wireless Services Operational
90 days ago
99.7 % uptime
Today
DFT-V Streaming Video Operational
90 days ago
99.74 % uptime
Today
DFT xDSL Residential & Business Internet Operational
90 days ago
99.98 % uptime
Today
DFT Hosted Voice over IP (VoIP) Operational
90 days ago
100.0 % uptime
Today
Netsync Email Operational
90 days ago
100.0 % uptime
Today
D&F Telephone Services Operational
90 days ago
100.0 % uptime
Today
Cassadaga Telephone Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

FTTP Routine Maintenance (Specific Areas) Apr 10, 2025 01:00-05:00 EDT

DFT Network Operations will be performing routine Fiber to the Premise (FTTP) Maintenance during this listed time at locations specified. During this maintenance window, your FTTP service may be briefly interrupted for up to 3 minutes while your Optical Network Terminal (ONT) is rebooted.

Areas where maintenance will be performed-

Village of Fredonia
Dunkirk Area
Stockton Area
Town of Pomfret (West)
Hahn Road Area
Village of Cassadaga
Greenwood/Van Buren Bay Area

Please do not make any changes to your equipment or endpoints.

If you have any questions please contact DFT Support & Repair at 716-673-3031
Posted on Apr 02, 2025 - 10:57 EDT
Apr 3, 2025
DFT Wireless impairment
Resolved - This incident has been resolved.
Apr 3, 12:21 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 3, 10:23 EDT
Identified - Customers with DFT Fixed Wireless services may experience a brief service interruption due to a hardware fault that Network Engineers are addressing.

Please do not make changes to your equipment or endpoints.

If you have any questions, please contact DFT Repair & Support at 716-673-3031
Apr 3, 09:17 EDT
Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
DFT-V NBC & CBS Impairment
Resolved - This incident has been resolved.
Mar 28, 09:15 EDT
Monitoring - Network Technicians have switched the output feed to an alternative source. CBS & NBC are functioning as expected.

If you have any questions or need assistance please contact DFT Support & Repair at 716-673-3031
Mar 28, 08:47 EDT
Investigating - DFT-V users may be experiencing interruptions with NBC (WGRZ) and CBS (WIVB). Network Operations technicians are working with our content transport providers for further resolution.

All other stations and services are functioning as expected.

Please do not make any changes to your equipment or endpoints.
Mar 28, 07:52 EDT
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Netsync Managed Wireless & Gigaspire Upgrades
Completed - The scheduled maintenance has been completed.
Mar 25, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 01:00 EDT
Scheduled - DFT & Netsync Network Operations will be conducting routine software maintenance on Managed Wi-Fi Service Routers, including DFT-provided Gigaspires and Giga-mesh units.

During this period, your router may reboot for up to three minutes. CommandIQ and SmartBiz will be unavailable during this reboot. Please avoid making any changes or unplugging your equipment or endpoints.

If you have any questions, feel free to contact DFT Repair & Support at 716-673-3031.

Please Note - the previously scheduled maintenance notification for this event was inadvertently closed.
Mar 20, 08:43 EDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
DFT-V Fox News & Fox Business Channel Interruption
Resolved - All services have been restored, the cause was related to the Fox News & Business Broadcast feed being interrupted. If you are still experiencing service issues, please contact DFT Repair & Support at 716-673-3031
Mar 20, 11:53 EDT
Investigating - DFT-V users may be experiencing an interruption with Fox News and Fox Business channels. Based on our immediate discovery, Fox's broadcast feeds are experiencing an interruption. We are working with our content providers for more information.

All other services and stations are working properly. Please do not change your equipment, Set-Top Boxes, or endpoints.
Mar 20, 10:51 EDT
Netsync Managed Wireless & Gigaspire Upgrades
Completed - The scheduled maintenance has been completed.
Mar 20, 05:02 EDT
Scheduled - DFT & Netsync Network Operations will be conducting routine software maintenance on Managed Wi-Fi Service Routers, including DFT-provided Gigaspires and Giga-mesh units.

During this period, your router may reboot for up to three minutes. CommandIQ and SmartBiz will be unavailable during this reboot. Please avoid making any changes or unplugging your equipment or endpoints.

If you have any questions, feel free to contact DFT Repair & Support at 716-673-3031.
Mar 19, 08:24 EDT
Fiber to the Premise (FTTP) Maintenance - Seneca Nation Territory
Completed - The scheduled maintenance has been completed.
Mar 20, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 01:00 EDT
Scheduled - DFT Network Operations will be performing routine software maintenance to FTTP systems located within the Seneca/Cattaraugus Nation Territory. During this maintenance, customers within these areas may experience a brief interruption of service while systems are reloaded. Customers have been previously notified by the Nation's communication systems.

Please do not make any changes to your equipment or endpoints.

If you need any assistance or have any question please contact DFT Repair & Support at 716-673-3031
Mar 19, 08:13 EDT
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