Update - WGRZ has confirmed that their transmitter has been powered down for routine maintenance. Service is expected to be restored between 3:30-4:00pm.

This outage is beyond DFT's control. Please do not make any changes to your equipment or endpoints.

If you have any questions please contact DFT Repair & Support at 716-673-3031

Jun 11, 2025 - 12:35 EDT
Identified - No updates are available from WGRZ; DFT technicians are attempting to obtain information.
Jun 11, 2025 - 12:08 EDT
Investigating - DFT-V is currently experiencing interruptions with the following broadcast channels

WGRZ-HD / Channel 2

Network Engineers are investigating the issue and believe the problem is located at the WGRZ transmitter site. Updates will follow when available. Please do not make any changes to your equipment or endpoints.

Jun 11, 2025 - 08:55 EDT
Netsync Internet Services Operational
90 days ago
100.0 % uptime
Today
DFT Residential & Business Fiber Service Operational
90 days ago
99.74 % uptime
Today
DFT Wireless Services Operational
90 days ago
99.7 % uptime
Today
DFT-V Streaming Video Degraded Performance
90 days ago
99.74 % uptime
Today
DFT xDSL Residential & Business Internet Operational
90 days ago
100.0 % uptime
Today
DFT Hosted Voice over IP (VoIP) Operational
90 days ago
100.0 % uptime
Today
Netsync Email Operational
90 days ago
100.0 % uptime
Today
D&F Telephone Services Operational
90 days ago
100.0 % uptime
Today
Cassadaga Telephone Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 12, 2025

No incidents reported today.

Jun 11, 2025

Unresolved incident: DFT-V Channel Interruption.

Jun 10, 2025
Resolved - This incident has been resolved.
Jun 10, 18:14 EDT
Investigating - Customers with Fiber to the Premise Service in the Mayville/Chautauqua, NY Area may be experiencing a service interruption. Network Engineers are investigating.

Please do not make any changes to your equipment or endpoints.

If you have any questions please contact DFT Repair & Support at 716-673-3031

Jun 10, 15:08 EDT
Completed - The scheduled maintenance has been completed.
Jun 10, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 01:00 EDT
Scheduled - Network Engineering team will be performing maintenance on core network infrastructure during the hours listed. During this time, all services will be transitioned to standby and redundant systems to minimize any potential disruption.

While no customer impact is anticipated, we strongly recommend that customers with critical internet needs ensure their backup procedures are active and tested.

Please do not make any changes to your equipment or endpoints.

If you have any questions, please contact DFT Support & Repair at 716-673-3031

Jun 4, 11:52 EDT
Jun 9, 2025
Completed - The scheduled maintenance has been completed.
Jun 9, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 00:00 EDT
Scheduled - Netsync’s Backbone Transport providers will be performing routine network maintenance during the abovementioned hours. There may be a brief service interruption while redundancy is activated.

Please do not make any changes to your equipment or endpoints.

If you have any questions please contact DFT Repair & Support at 716-673-3031

May 19, 15:52 EDT
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Resolved - This incident has been resolved.
Jun 5, 13:39 EDT
Investigating - Customers with fixed DFT Wireless in the Perrysburg, South Dayton, and Gowanda, NY area may be experiencing intermittent service availability. DFT Wireless Engineers are aware of the issue and are currently investigating.

Please do not make any changes to your equipment, endpoints, or routers.

If you have any questions, please contact DFT Support at 716-673-3031

Jun 4, 20:00 EDT
Jun 4, 2025
Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025
Completed - The scheduled maintenance has been completed.
May 29, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 01:00 EDT
Scheduled - Our Network Engineering team will be conducting emergency maintenance on core network infrastructure during the scheduled maintenance window. During this time, all services will be transitioned to standby and redundant systems to minimize any potential disruption.

While no customer impact is anticipated, we strongly recommend that customers with critical internet needs ensure their backup procedures are active and tested.

Please do not make any changes to your equipment or endpoints.

If you have any questions, please contact DFT Support & Repair at 716-673-3031

May 27, 09:58 EDT